Terms and Conditions


Call Us: 01225 444501 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Register

Course booking

Bookings can be accepted at any time up to the course start date, subject to availability. A confirmation must be received from the customer in order to guarantee a place. Confirmed bookings should be made by signed booking confirmation, fax or e-mail. On receipt of your confirmation, joining instructions will be sent to the delegate(s).


Payment terms

Seven days before start of course.


Training times

Delegates will be advised, in joining instructions, of the start and finish times for their course.


Delegate substitutions

Delegate substitutions may be made before the start of the course, and there is no charge for this.


Cancellation and rescheduling

Should you wish to cancel or reschedule a course after Benchmark Training & Development Ltd has received your purchase order, we will make every effort to accommodate your new requirements.

A course may be rescheduled once only, and the following cancellation and rescheduling charges will apply:
• less than 14 days' notice of cancellation or amendment - 100% of invoice
• 14 to 28 days' notice of cancellation or amendment - 50% of invoice
Benchmark Training & Development Ltd reserves the right to cancel or reschedule courses without notice. In the unlikely event that your training course does not take place after we have received your confirmation, Benchmark Training & Development Ltd will make every effort to reschedule the course. You will be offered the choice of a full refund of monies paid or an alternative date to take the course.


Delegate suitability

It is the customer's responsibility to ensure that all delegates should have read and understood the course outline and met any necessary prerequisites.


Course changes

Benchmark Training & Development Ltd constantly seeks to improve the content of its courses and, therefore, reserves the right to modify the specification of any course following discussion with the customer.


Warranty and liability

Benchmark Training & Development Ltd's liability for loss and damages shall be limited to a claim for damages. The maximum liability will be the charges for the course from which the loss or damages have arisen. Benchmark Training & Development Ltd will not be liable for indirect, special or consequential loss howsoever arising.



Copyright and all other intellectual property rights in all course materials shall remain the property of Benchmark Training & Development Ltd. You undertake that you will not copy or permit the copying of course material, nor permit their disclosure to a third party, nor use these materials to run your own course.

Free Resources

PRINCE2® Made Simple

Our free, concise PRINCE2® booklet. Click here to download it.

Mind Maps

Our exclusive PRINCE2®, PRINCE2 Agile® and MSP® mind maps bring together the key elements of the methods at a glance. Download them here.

PRINCE2® Software - PROJECT in a Box

To find out more about the Benchmark edition of PROJECT in a Box click here.

Project Document Templates

Click here to download our free templates for PRINCE2® project documents.

S5 Box